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Policies

  • Clients must be off Accutane for at least a year before getting waxed. This is due to the medication making your skin thinner which can lift or tear if waxed.  

  • Clients must stop using any Retinol/Retin-A at least 7 days prior to your wax due to the same reason.

Accutane & retinol products

  • If you need to cancel your appointment, I kindly ask that you do so 24 hours before your appointment time as this allows others to book that slot.

  • If you cancel within 24 hours of your appointment time, it will result in a charge of 50% of the services booked. 

same day cancellations

  • To respect everyone's time, clients are allotted a 6 minute grace period from the time of their appointment time. 

  • After 6 minutes, your appointment is cancelled and you are then considered a no show.

  • No show clients will be charged 50% of the services booked.

  • If you do show up late, I may be able to continue the service with a shortened time. However, if I have a client after you I can not run over into the next clients appointment time. Your appointment will have to end at the scheduled time. This will be at my discretion based on my books. 

Late/no show policies

  • You will receive an email and text at the following times:

    • At the time of the booking​.

    • A confirmation text & email 2 days prior to your appointment.

    • A text from me 1-2 days prior to fill out forms. 

  • You can reschedule/cancel/change your appointment online or through me at any time.

Communication

  • Please reschedule your appointment if the following apply to you within the last 14 days:

    • You have traveled outside of Texas. ​

    • You OR a member of your household has had a cough, fever, or shortness of breath. OR does not feel well in any way. 

    • If you or a member of your household are waiting on COVID test results.

    • If you THINK you have been exposed to someone who is COVID positive. 

    • If you or a member of your household  has been around anyone who has tested positive within the last 14 days. 

  • Every client will be required to fill out a COVID waiver before every visit, even if you have been to Melted previously. 

  • If you have traveled outside of Texas within the last 14 days, you will need to wait 14 days to schedule an appointment due to the incubation period. 

  • Must wear a mask the entire visit and the correct way: above nose and below chin at all times. 

  • Temperature will be taken when you arrive. If you have a temperature of 100 degrees or above you will be asked to reschedule. 

COVID-19

Male bikini services

  • For all Male Bikini Services I require payment at the time of booking. I will call you to approve that when you book your appointment. 

  • This is strictly a professional business. If I feel uncomfortable at any time I will stop the service and ask you to leave. I do not tolerate any less than respect in my suite. 

  • If I do have to stop the service there will be an extra fee of $75.